Provider tools

Communications

Here you can find copies of provider communications that have been sent out in 2018. 

MCC of VA Provider Notices | Helpful Tips

  • be sure to ADD Magellan Complete Care of Virginia / MCCofVA@magellanhealth.com to email contacts
  • check spam | junk email folders
  • check with internal IT support to ensure receipt of HTML-based emails/communications
  • check with IT support to ensure an internal firewall is not preventing mass email communications from coming through

Emails sent to providers

 

Mental Health Skill-building Services (MHSS) Frequently Asked Questions -- posted August 1

Updated Prior Authorization List -- posted July 31

Updated Prior Authorization Request Form -- posted July 30

HIPAA Compliant Communication Exchange for High Quality Care -- posted July 23

MCC of VA Contacts List -- posted July 16

Service Authorization Reminders -- posted June 25

Post Payment Hospital Audits -- posted June 20

Coordination of Benefits Guidance -- posted May 20

Submitting Claims for CenteringPregnancy Services -- posted May 16

Authorization Requests Process Update -- posted April 19

HEDIS Medical Records Collection -- posted April 18

Therapeutic Day Treatment Batch Discharges for Summer Break 2019 -- posted April 16

Therapeutic Day Treatment Claims Notification -- posted February 19

HEDIS 2019 Medical Records Retrieval -- posted January 25

2018 Communications

EDI Gateway Outage Notice -- posted November 21

Medicaid Expansion Provider Training Schedule - December -- posted November 20

Medicaid Expansion Provider Training Schedule - November -- posted November 12

Medallion 4 Provider Training Schedule - Roanoke/Alleghany -- posted November 9

Medallion 4 Provider Training Schedule - Charlottesville/Western -- posted October 5

Medical Specialty Solutions Provider Education Webinars -- posted September 21

Claims Submission Updates -- posted September 20

Hurricane Florence Alert -- posted September 13

Medallion 4 Provider Training Schedule - Northern/Winchester -- posted September 12

Medallion 4 Provider Training Schedule - Central -- posted July 23

Medallion 4 Provider Training Schedule - Tidewater -- posted June 19

Model of Care Annual Training Requirements -- posted April 23

 

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