Provider tools


Here you can find copies of provider communications that have been sent out to providers. 

MCC of VA Provider Notices | Helpful Tips

  • be sure to ADD Magellan Complete Care of Virginia / to email contacts
  • check spam | junk email folders
  • check with internal IT support to ensure receipt of HTML-based emails/communications
  • check with IT support to ensure an internal firewall is not preventing mass email communications from coming through

Emails sent to providers


Reasons to Update Provider Data: Your office is (probably) not located in the middle of a lake -- posted December 3

Availity Provider Authorization Portal Launch -- posted December 2

Reasons to Update Provider Data: How many ways can people say “hello”? Hint It’s in the thousands -- posted November 26

Reasons to Update Provider Data: There's a check waiting with your name on it -- posted November 19

Reasons to Update Provider Data: Members can't find you -- posted November 12

Patient Referrals to Complex Case Management -- posted November 4

September Utilization Management Reminders -- posted September 30

MCC of VA Usage of Provider Data -- posted September 30

Changes to Nursing Facility Reimbursement -- posted September 12

Hurricane Dorian -- posted September 4

Changes to Span Billing Allowances for Community Mental Health and Rehabilitative Services (CMHRS) -- posted August 30

Electronic Visit Verification Reminder -- posted August 23

Mental Health Skill-building Services (MHSS) Frequently Asked Questions -- posted August 1

Updated Prior Authorization List -- posted July 31

Updated Prior Authorization Request Form -- posted July 30

HIPAA Compliant Communication Exchange for High Quality Care -- posted July 23

MCC of VA Contacts List -- posted July 16

Service Authorization Reminders -- posted June 25

Post Payment Hospital Audits -- posted June 20

Coordination of Benefits Guidance -- posted May 20

Submitting Claims for CenteringPregnancy Services -- posted May 16

Authorization Requests Process Update -- posted April 19

HEDIS Medical Records Collection -- posted April 18

Therapeutic Day Treatment Batch Discharges for Summer Break 2019 -- posted April 16

Therapeutic Day Treatment Claims Notification -- posted February 19

HEDIS 2019 Medical Records Retrieval -- posted January 25

2018 Communications

EDI Gateway Outage Notice -- posted November 21

Medicaid Expansion Provider Training Schedule - December -- posted November 20

Medicaid Expansion Provider Training Schedule - November -- posted November 12

Medallion 4 Provider Training Schedule - Roanoke/Alleghany -- posted November 9

Medallion 4 Provider Training Schedule - Charlottesville/Western -- posted October 5

Medical Specialty Solutions Provider Education Webinars -- posted September 21

Claims Submission Updates -- posted September 20

Hurricane Florence Alert -- posted September 13

Medallion 4 Provider Training Schedule - Northern/Winchester -- posted September 12

Medallion 4 Provider Training Schedule - Central -- posted July 23

Medallion 4 Provider Training Schedule - Tidewater -- posted June 19

Model of Care Annual Training Requirements -- posted April 23


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